Common Questions
When will my order ship?
Orders are carefully packaged and typically ship within three to five business days.
Can I request a custom item?
Yes. Submit your ideas through our custom orders form, and we’ll discuss available options.
Are payments processed securely?
We accept secure payments through our protected checkout. Your transaction details remain encrypted.
What if my order arrives damaged?
Please email lilium.lark@gmail.com promptly with your order number and concern.
Where can I follow the atelier?
Follow @lilium_and_lark on Instagram for new releases, studio moments, and gentle paper inspiration.